Privacy Policy
Passmore Automotive – Busselton, Western Australia
Last updated: November 2025
Passmore Automotive respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Phone number
Email address
Postal or residential address
Vehicle registration, make, model and VIN
Service and repair history
Information Collected Automatically
IP address
Device type
Website usage data
Cookies and analytics data
Roadside Assistance Information
Breakdown or incident location
RAC membership details
Vehicle condition as reported or observed
2. How We Collect Information
We collect information when you:
Book a service or request a quote
Contact us by phone, email or through the website
Submit a form through our site
Use RAC Roadside Assistance
Visit our website (analytics and cookies)
3. How We Use Your Information
We use your information to:
Provide mechanical servicing and repairs
Confirm bookings and communicate updates
Obtain approvals for work
Maintain accurate service history
Improve our services and website
Meet legal and regulatory obligations
We do not sell your personal information.
4. Disclosure to Third Parties
We may share your information only when necessary, including with:
RAC (for roadside assistance)
Automotive parts suppliers
Insurance companies (upon request)
Government or regulatory bodies when required by law
All third parties are required to comply with Australian privacy laws.
5. Data Storage & Security
We take reasonable steps to protect your information from:
Unauthorised access
Loss, misuse or disclosure
Modification or corruption
Information may be stored electronically using secure systems.
6. Access & Correction
You may request:
A copy of your personal information
Corrections to any inaccurate information
Requests can be made using the details in the Contact section below.
7. Cookies & Analytics
Our website uses cookies for:
Basic site functionality
Google Analytics
Improving user experience
You may disable cookies in your browser settings.
8. Marketing Communications
With your consent, we may send:
Service reminders
Important updates
Promotional offers
You may opt out at any time.
9. Changes to This Policy
We may update this Privacy Policy as needed. The latest version will always be available on this page.
10. Contact Us
If you have any questions about this Privacy Policy, please contact:
Passmore Automotive
61 West St, Busselton WA 6280
Email: admin@passmoreautomotive.com
Phone: (08) 9754 1202